Operations Executive

Role summary

The Operations Executive supports the smooth day-to-day running of the business, handling administrative, operational, and process-related tasks across departments so leadership and delivery teams can focus on client and creative work. Reports into the Chief of Staff, who also oversees HR and Finance and owns hiring, resourcing, and organizational design for the business.

Key responsibilities

• Support day-to-day office and business operations, including admin, scheduling, and vendor coordination
• Assist with maintaining internal processes, tools, and documentation across departments
• Support onboarding of new hires and coordinate HR-related administrative tasks alongside HR
• Track invoices, expenses, and basic financial administration in coordination with Finance
• Coordinate internal meetings, reporting cadences, and follow-ups on action items
• Identify and help implement process improvements to increase operational efficiency
• Provide general support to the Chief of Staff on operational priorities

Requirements & qualifications

• 1-3+ years of experience in an operations, administrative, or executive support role
• Strong organizational skills and attention to detail
• Proficiency with productivity and collaboration tools (Google Workspace, Slack, project management tools)
• Good written and verbal communication skills
• Ability to multitask and prioritize across competing demands
• Proactive, resourceful, and comfortable working across departments